Who we are
Our website address is: https://daytoursHanoi.com., this is a platform of HVG Travel company.
We guarantee the information about your travel that we provide will be as up to date, accurate and objective as we can make it. Although we are very proud of our country, we are also honest, If something is not as good as it should be we will tell you. We do not want you to be disappointed. If you want very specific information we will try to find it for you. HVG Travel respects your privacy and we will do our utmost to ensure the information you supply is kept private and secure. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.
HOW IS YOUR PERSONAL INFORMATION USED
The information you give helps us provide you with personalized service. When you supply information about yourself for specific purposes, we use the information for that purpose only (i.e. to provide the services or information you have requested). If making a booking with us, additional information will be required for operational reasons.
We do not share, sell or rent information to any third parties. If you receive information from HVG Travel, it is because you have asked to hear from us, you have entered a competition and agreed to join our mailing list, or a friend/colleague has requested it on your behalf. After your tour, we will contact you to ask for your for opinions and comments about your experience of travelling with HVG Travel. Apart from seeking information to improve the quality of our services, we will ask your permission to quote a sentence or two on our web site in a way that ensures your anonymity. The decision to assist us in this way is entirely yours – our request does not place you under any obligation. We will also ask if you would be willing to respond to telephone, e-mail or mail requests from potential customers seeking confirmation of our probity. The text on the page offering this service will include a disclaimer of any liability on your part. As above, this request does not place you under any obligation – feel free to say “No”.
The importance of security for our clients is of utmost concern to us. We exercise great care in providing secure transactions from your computer to our server. Unfortunately, no transaction is 100% secure. We are committed to protecting you and your personal information and will continue to monitor security options in the future.
You can access and browse our Website without needing to disclose any personal data.
HVG Travel makes every effort to ensure that any materials or rates displayed on this website are accurate as at the date of issue. Changes in market conditions or circumstances may occur after the issue date which may make information displayed on this website no longer accurate or no longer reflect the current position.
HVG Travel hereby expressly disclaim any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents of this website. We will not be responsible for any loss resulting from your relying on any information provided on this website.
We make every effort to work with hotels which provide an acceptable standard of service and accommodation for the price paid, we hereby expressly disclaim any representation, warranty or undertaking in relation to the quality or adequacy of any hotel listed on our website.
E-newsletter: We collect emails on this website, reserves the right to send its customers, members, visitors, and website users promotional offers by email. You may opt-out of receiving such emails or offers at any time by clicking the unsubscribe link in the email you have received.
Website modifications. We have the right to modify this disclaimer, suspend or discontinue our website. Any modification is effective immediately upon posting to this site without any prior notice.