Here’s what our clients did comment about our services of HVG Travel, we asked for permission so that we may publish them on our website to help potential customers decide on HVG Travel for their holidays to Vietnam.
It is important for other travelers to hear the honest opinions from our past clients, we do not alter or edit what has been said. We do however, remove the emails for privacy protection.
We have just come back from a fantastic tour of Ninh Binh, with two of your amazing employees…….Hoang and Chucky….please forgive the spelling. The way they looked after us was absolutely first class and they made our trip to such an amazing place even more special. Your country is stunning, and these two guys showed us it\’s true beauty with humour, humility and an amazing sense of care. I cant thank you and them enough. If you have an employee of the month award, then can we please nominate them both as joint winners. Wonderful people. Thank you for an unforgettable experience. Chris and Kate from England. Hoang……….remember to add the fog to your weather stone story 😀
Could you please forward the following comments to Tung? He did a great job for your company.Our tour guide Tung was excellent. We did two tours with him. A Hanoi city tour and the Ninh Binh tour. He was punctual, informative and friendly. His English was excellent and he was easy to understand. It was obvious that he was passionate about Vietnam and his job. I would highly recommend him to other visitors to Vietnam. He gave us a great deal of information, not only about our destinations, but about Vietnamese culture and life in general here. He provided great insight into his country.
Thank you Tung- we loved your tours.
We enjoyed our Danang-Hoi An-Hue tour tremendously, thanks to Mr Nghia who was a wonderful guide. I really appreciated his local knowledge, punctuality, flexibility and most importantly his attentiveness to my group, especially towards the elderly. On the whole, the arrangements surpassed my expectations. The accommodations were excellent (except for the one at Ba Na Hill which fell short in terms of maintenance). Food was great too though the portions were far too generous for 3 pax. Everything else was well-planned and smooth.
Special mention also goes to Mr Dzung who was very prompt and detailed in his replies to my email queries when making the arrangements for the trip. He was really patient and accommodating to my requests and explained everything well, making the whole experience a really a pleasant one from the very beginning.
Thanks for the wonderful experience in Vietnam.
We have just completed our tour for the day and I wanted to thank you for organising such a great day at short notice. I wanted to highly compliment your guide Anh who was by far the best guide we have had during our stay in Vietnam. He was very informative and thorough with his history and it was a pleasure to spend the day with him.
If we do return to Vietnam again in the future I will surely contact your company again.
Halong Life Heritage tour
Great tour. The boat and the 2 tour guides were wonderful. So was the lunch. Thank you very much for the arrangements.
Halong bay Cruise
Dzung, Just wanted to let you know we had a wonderful trip yesterday. Mr Thuan was wonderful and we very much enjoyed having him as our guide. Thank you so much for all your help. We will definitely recommend your company to others and write good reviews.
Dear Dzung Nguyen
We had a wonderfull time in HCMC , Mr Vinth is a good and funny Tour Guide , we are very happy with all well organized tour , hotel and food , thank you very much for everything .
Some our friend have plan to go to vietnam and I will give your email address and mobile phone to them,
If you have name card please send me by email .
Enclosed our group photo when we make birthday party in restaurant cruise in chan to .
Thank you and warm regards from Indonesia
S. Ganesh mahalingam
Hanoi – Halong Bay tour
Dear Mr. Dzung Nguyen,
I must thankyou for your sense of responsibility, courtesy and your hospitality, which enhance image of your country. I started loving your country and your countrymen.
When I looked into your vietnam history, I am really amazed.
Covey my thanks to your company for having provided an excellent service for my vietnam tour.
I have not given anything great as a quantity of business. But, You respected me and encouraged me to come back again to Vietnam, when I first time could not enter into your country.
I would always remember you and looking forward to your visit to India.
Thanks a lot.
Helle and Martin
What a nice surprise to hear from you.
Here in little Denmark we are approching the authum and the weather is not like in Vietnam 🙁 the sun i shinning but the tempeture is only 5 C so it is the beginning to get colder.
As you know we both started on our new jobs on September 17 and sofar it has been a very good but also very busy period for the both of us.
We really enjoyed our holiday in Vietnam and much thanks to your effort in telling us all about Vietnam and bringing us closer to the local Vietnam culture.
I promised you a picture of our house and I enclosed one here in this mail.
Next week we are having some very good friends visiting us and by then I have to finalize the “video” of all the about 1100 pictues that we took during our trip. But right now it is a video lasting over 2 hours so I will have to shorten it for almost one hour. But we have some very good memories connected to almost every picture – so that is not a very easy task.
I took the liberty to send two of these to you here also.
We are “in our minds” all ready planing the next trip to Vietnam but we do not know when it will be yet – but if it goes up north don´t worry we will call for you.
I hope this mail goes well.
We both whish you all the best for the future and we do not doubt that you with your skills will acchive your goal.
You were our guide in Hanoi and Halong bay last November, for my niece Helene and myself. For us Vietnam was a fabulous experience and you greatly contributed to it, not only taking us around but explaining so many things and helping us in our daily life. We certaily hope to come back (especially since we had to totally skip Hue and Hoi An, due to floods which grounded us for 2 days in Danang. I’ve sent you a card with some prints but I wanted to send some by email too, if this is possible. So I’m attaching 3 to this email and will send 3 more by separate mail.
I hope everything is well with you and hope that 2008 will bring you lots of happiness, good health, and personal as well as professional satisfactions in your private life and job ventures. If you have time, drop a line. And don’t forget if you ever come that way you can stay with me (I’m near Geneva,Switzerland) and my niece who lives near Paris
All the best and again thanks for all your assistance,
Lucie and Ruud
As promised some pictures from a great trip to Vietnam.
We had a marvelous time and have good memories to your countrie and the people there.
We enjoyed the trip very much, you did a good job.
Say hello to the driver.
Greatings from Lucie and Ruud
Silvia and Pius
Hello Chochichäschtli! (The new word which you lerned about the furniture in the kitchen)
Howe are you? We had a very good time in Vietnam. The north part and also the area in the south was very interesting. About the weather we are lucky because we had always sunny days and hot. Now we’re back in the cold Switzerland. Any days ago we had for this wintertime the first snow.
Best regards and a good time whithout rain!!
Silvia and Pius
Erika and Bruno
Hope this mail finds you well.
I came back to Malaysia last week. I had a wonderful time in Hanoi and Halong Bay. Thanks to the nice people that I met during the trip as well as thanks to you for being such a wonderful tour guide. I will definitely visit Hanoi again.
I attach some of the photos which I took during the Halong Bay trip for you to see.
How are things with you?
That’s all for now.
Sow Fung & Laurence
A big hello from the us. We are checked into Queen hotel and have been given free internet access for 1 night!
Thank you for arranging a wonderful tour – we had a great time with the Halong Bay and Bac Tu Long Bay cruise, as well as the memorable “picnic” on the private beach with white
We will have a few more days to explore this exotic city you called home, and will be bringing back with us many fond of memories
Just wanted to say thankyou for taking our group (St John Bosco) around Hanoi and Ha Long Bay. You taught us so much and we all missed you after we left for Sapa. There is a photo attatched to this email for you.
Hope you are well,